There are many, but tracking software — which various government agencies make use of every day – is one of the biggest.
Technology didn't create the flawed processes and overly complicated systems that make government inefficient. So why do so many people think tech upgrades will fix those problems?
Government is going Lean these days, and it should go without technology, at least for now.
Bruce Lee's martial arts philosophy can help us better cope with growing demands on today's public CIOs.