Modernization Is Desperately Needed … But It’s Not Enough
While new technology can help us with everything from tracking work to enhancing our safety models, by itself it’s not enough.
When Technology Is Not the Solution
Despite years of investments worth billions of dollars, government has not seen the kind of radical results it expected from technology. A key reason why: States and localities first need to fix their capacity problem.
CCWIS – A Call to Action to Increase Capacity
There are several key opportunities to include in your complete plan for CCWIS implementation to drive improved outcomes and increase capacity.
Adaptive Leadership: Streamlining Processes Before Automation
Before you automate, consider these simple steps to speed up how your work gets done.
Never Get Behind Again: Old Thinking Through a New Lens
Break free of backlog by focusing on one-day timeliness.
Epic Technology Failures
There are many, but tracking software — which various government agencies make use of every day – is one of the biggest.
Don’t Put All Your Eggs in the Technology Basket
Technology didn't create the flawed processes and overly complicated systems that make government inefficient. So why do so many people think tech upgrades will fix those problems?
Lean Improvement Initiative Without Technology
Government is going Lean these days, and it should go without technology, at least for now.
Public CIOs Need a Lesson From Bruce Lee
Bruce Lee's martial arts philosophy can help us better cope with growing demands on today's public CIOs.