On the Outside Looking In: Reimagining Child Care Program and Policy Through a Cross-Pollination Lens
There are numerous challenges facing the child care industry today. Many of these challenges—such as limited staffing, lengthy licensing process, convoluted administrative processes, and outdated technology solutions—are not new. Despite this reality, we continue to...
Empowering Families: A Breakdown of the New ACF Office of Child Care Rules, and what it will take to implement them
The recent passing of new rules by the Administration for Children and Families (ACF), Office of Child Care (OCC), signals a transformative shift that aims to streamline the child care application process and reduce bureaucratic hurdles making the process easier on...
Ensuring Technology Delivers on its Capacity-building Promise: Rethinking how Unemployment Insurance Agencies Deliver Benefits
In the wake of the pandemic, states administering unemployment insurance (UI) faced a rapid and overwhelming workload due to the wave of customers seeking UI benefits. While the pandemic served as a stress test for agencies to meet demand, it also put a spotlight on...
