A New Promise for CCWIS: Provide Capacity to Do More Good
The new promise of CCWIS is to build systems that support and coach and help caseworkers move the work.
Process Management – They Speak for Themselves
There have been many questions from program administrators on process management work at a time when state agency capacities remain stagnant while demand for public assistance continues to increase.
The Case for Process Management
These last two years have tested the capacity of our SNAP offices nationwide.