From Safety Decision to Reunification: Crossing the reunification finish line to regain capacity and help more children and families

Permanency for kids, is one of the most risky and critical decisions made in all of government and getting to the finish line is a laborious process with thousands of factors that will influence the time it takes to get there. But when we are there, our research shows we don't run through the finish line, in fact, our system has a propensity to start walking or even crawling at this phase when in fact, we should be sprinting once a permanency decision has been made.

A New Promise for CCWIS: Provide Capacity to Do More Good

The new promise of CCWIS is to build systems that support and coach and help caseworkers move the work.

Reducing the Self-Created Workload: Making Room for a Wave of New Customers

Human Service Agencies across the country are grappling with a new wave of customers seeking support—many for the first time—due to the COVID-19 health crisis and subsequent economic downturn.

All We Need is Love…and Time

Dedicated to "transformation" and the work we do to improve service for families, children, and clients. By Bill Bott and Lori Wolff

An Ounce of Prevention is Worth …

Child welfare has a pipe problem. Our pipes can't handle this much pressure... But there's another way, a way to relive the pressure and unleash the amazing internal motivation of our people ... and it starts with fixing the plumbing.

Modernization Is Desperately Needed … But It’s Not Enough

While new technology can help us with everything from tracking work to enhancing our safety models, by itself it’s not enough.

We Don’t Need Another Hero: Improve Capacity to Save Supervisors

Child welfare supervisors have an incredibly difficult job. One that is made even more complex by the broad role they play.

Child Welfare’s Pipe Problem: How Relieving the Pressure Can Ignite the Workforce’s Ability to Do Its Job

Child welfare has a pipe problem. Our pipes can't handle this much pressure... But there's another way, a way to relive the pressure and unleash the amazing internal motivation of our people ... and it starts with fixing the plumbing.

When Technology Is Not the Solution

Despite years of investments worth billions of dollars, government has not seen the kind of radical results it expected from technology. A key reason why: States and localities first need to fix their capacity problem.

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