Government’s Innovation Surge Shouldn’t End with the Pandemic

When tasked with returning to normal, government innovators must respond with a forceful no. We should take this opportunity to permanently transform our services, transactions and regulatory systems.

Management, Leadership and the Transformation Government Needs

What government does is noble and vital, but it can't deliver the value it should if we don't do a better job of making the work, work. The future of management is about more than technology and budgets.

All We Need is Love…and Time

Dedicated to "transformation" and the work we do to improve service for families, children, and clients. By Bill Bott and Lori Wolff

Modernization Is Desperately Needed … But It’s Not Enough

While new technology can help us with everything from tracking work to enhancing our safety models, by itself it’s not enough.

We Don’t Need Another Hero: Improve Capacity to Save Supervisors

Child welfare supervisors have an incredibly difficult job. One that is made even more complex by the broad role they play.

Child Welfare’s Pipe Problem: How Relieving the Pressure Can Ignite the Workforce’s Ability to Do Its Job

Child welfare has a pipe problem. Our pipes can't handle this much pressure... But there's another way, a way to relive the pressure and unleash the amazing internal motivation of our people ... and it starts with fixing the plumbing.

The Fen-Phen Phenomenon is Killing Our Children

We all agree child welfare in our world is not as healthy as we would like it to be. No one wants to see vulnerable children at risk, but it seems like every attempt to get healthier isn’t working, and we are all clinging to the hope that the next thing we try will be the real deal.

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