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Emerging Stronger When the Public Health Emergency Ends: How Agencies Can Make Room for the Upcoming Wave of Renewals and New Customers
As agencies across the country have been grappling with a new wave of customers seeking help due to the COVID-19 health crisis, they must now prepare for the massive number of existing customers who must be renewed after the public health emergency (PHE) and pandemic...
Fostering Hope: Rethink Foster Care to Increase Capacity
As soon as I saw the caller ID, I knew I was moving kids that night. The foster family had been hanging on by a thread, and we both knew earlier in the week the placement wasn’t going to be a lasting fit. Almost immediately the entire office began working to find...
You Can’t Hire Your Way Out of the Staff Turnover Crisis: Addressing the Realities of Staff Turnover Through Process
We are seeing signs of hope that the pandemic will soon be behind us. The economy is growing at an impressive pace. Unemployment is nearing historic lows, and job opportunities are plentiful. While these are certainly indicators that things are looking up after a...