


A New Promise for CCWIS: Provide Capacity to Do More Good
Over the last 30 years I have worked to implement case management systems, advocating for innovative, well-designed technology. With great state partners we implemented mobility solutions, new portals for intake, imaging solutions, forms engines, ever more interfaces...
An Ounce of Prevention is Worth …
Ben Franklin gets credit for the axiom, “An ounce of prevention is worth a pound of cure.” Today, this adage has been used to describe every.thing from flu shots to public safety and almost any situation where some “up-front work” will help you avoid more work or...
Eliminate Blind Spots to Improve Safety: More Eyes More Often
When the press writes about failures in the child welfare system, the tragedies are unique, but the pattern is often all too familiar. A family has been involved with the agency multiple times, signs of risk were missed, and the result is significant harm or even...