For more than a year we shifted work to a virtual platform out of necessity, and as we safely return to in-person activities it would be easy to sprint as fast as possible back to “the way we did things before COVID-19”. But, what if instead of sprinting we took the time to pause and reflect? Perhaps some of our new virtual practices make child welfare better.
The goals associated with Family First are both noble and needed. If we do not fix our capacity crisis in child welfare, we may never see the results we hope to achieve.
The new promise of CCWIS is to build systems that support and coach and help caseworkers move the work.
Human Service Agencies across the country are grappling with a new wave of customers seeking support—many for the first time—due to the COVID-19 health crisis and subsequent economic downturn.
While new technology can help us with everything from tracking work to enhancing our safety models, by itself it’s not enough.
Child welfare supervisors have an incredibly difficult job. One that is made even more complex by the broad role they play.
