A New Promise for CCWIS: Provide Capacity to Do More Good
The new promise of CCWIS is to build systems that support and coach and help caseworkers move the work.
Reducing the Self-Created Workload: Making Room for a Wave of New Customers
Human Service Agencies across the country are grappling with a new wave of customers seeking support—many for the first time—due to the COVID-19 health crisis and subsequent economic downturn.
If Not Humans, Then What’s At the Center?
188 million results. This is the number of hits you get when you Google “Human-Centered Design.” While obviously very popular, I have to wonder, “just how did we get so far off course that we need to be reminded to keep the humans who use our technology at the core of our design?”
All We Need is Love…and Time
Dedicated to "transformation" and the work we do to improve service for families, children, and clients. By Bill Bott and Lori Wolff
An Ounce of Prevention is Worth …
Child welfare has a pipe problem. Our pipes can't handle this much pressure... But there's another way, a way to relive the pressure and unleash the amazing internal motivation of our people ... and it starts with fixing the plumbing.
Child Welfare Capacity Crisis
As we work with child welfare agencies across the country to help tackle the capacity crisis, here's a glimpse of what we're learning.
A Capacity Crisis Risks Implementation of Family First
Only by addressing the capacity crisis up front, before changing practice, can the goals of Family First be achieved. At Change...