BPR – C!A: Change and Innovation Agency

An Ounce of Prevention is Worth …
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An Ounce of Prevention is Worth …

An Ounce of Prevention is Worth …

Child welfare has a pipe problem. Our pipes can't handle this much pressure... But there's another way, a way to relive the pressure and unleash the amazing internal motivation of our people ... and it starts with fixing the plumbing.

By Bill Bott|October 2019|Categories: Business Process Redesign|Tags: Automation, Backlog, Bill Bott, BPR, Capacity, Caseloads, Caseworker, CCWIS, Child Abuse, Child Protection, Child Welfare, Children and Families, Government, Increase Capacity, IT, Keep Kids Safe, Outcomes, Process, State|

Child Welfare Capacity Crisis

As we work with child welfare agencies across the country to help tackle the capacity crisis, here's a glimpse of what we're learning.

By Bill Bott|February 2019|Categories: Business Process Redesign, Video|Tags: BPR, Capacity, Caseworker, Child Welfare, Children and Families, Government, Increase Capacity, Keep Kids Safe, Outcomes, Performance, Pipes, Process|

A Capacity Crisis Risks Implementation of Family First

Only by addressing the capacity crisis up front, before changing practice, can the goals of Family First be achieved. At Change...

By Sean Toole|January 2019|Categories: Business Process Redesign|Tags: Bottlenecks, BPR, Capacity, Caseloads, Caseworker, Child Welfare, Children and Families, CYA, Family First, Government, Increase Capacity, Process, Quality, Sean Toole|