Child welfare has a pipe problem. Our pipes can't handle this much pressure... But there's another way, a way to relive the pressure and unleash the amazing internal motivation of our people ... and it starts with fixing the plumbing.
There are several key opportunities to include in your complete plan for CCWIS implementation to drive improved outcomes and increase capacity.
Before you automate, consider these simple steps to speed up how your work gets done.
Technology didn't create the flawed processes and overly complicated systems that make government inefficient. So why do so many people think tech upgrades will fix those problems?
Government is going Lean these days, and it should go without technology, at least for now.
Bruce Lee's martial arts philosophy can help us better cope with growing demands on today's public CIOs.