When the press writes about failures in the child welfare system, the tragedies are unique, but the pattern is often all too familiar. A family has been involved with the agency multiple times, signs of risk were missed, and the result is signiﬁcant harm or even death. It’s hard to read about a set of [...]
How the misuse of data impedes innovation
Ken Miller draws from his latest book to explain how management-by-fear accountability systems rarely work and produce devastating side effects.