Gaming the System

Gaming the System

by | Aug 12, 2018 | Measurement

The public sector has invested great hope and massive fortunes in the promises of performance management. From dashboards and scorecards to STAT systems and big data platforms, we’ve bought into the idea that “what gets measured gets done” and if we want better...
The Dark Side of Accountability

The Dark Side of Accountability

by | Jun 1, 2011 | Measurement

On March 28, USA Today published a scathing exposé of the seemingly miraculous test score gains of students in the Washington, D.C., public school system. Under former chancellor Michelle Rhee, schools that previously had underperformed on standardized tests began...

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