Privacy Policy

Welcome to Change & Innovation Agency’s (CIA) Privacy Policy. This statement outlines the terms and conditions that govern your use of our website, We recommend that you visit this page regularly to stay updated on the latest notices, statements, and terms that apply to the use of our site. is a website that provides information on C!A’s business and offerings. By using our content and services, you are subject to various legal terms. The Terms and Conditions document provides general rules for using our site, including what you can or cannot do while using it. As a condition for allowing visitors to use the site at no cost, we require that they do not copy or frame our intellectual property.

We collect personal information from visitors when they visit our site or respond to questionnaires or other forums. Our Privacy Notice explains how we collect, protect, and use this information, as well as your rights regarding your personal information. If you would like to opt-out of providing personal identifiable information, including deleting or revoking existing authorizations or blocking marketing communication, please submit an opt-out request on our website.

Some visitors may wish to share comments or questions on our blog posts, expert answers, or other content. Any comments made by visitors are subject to our Community Terms and Conditions.

CIA takes appropriate steps to ensure that people with disabilities have equal access to our services, including those who are deaf, hard of hearing, blind, or have other sensory limitations. If you believe that we have failed to provide these services or discriminated on the basis of race, color, national origin, age, disability, or sex, you can file a grievance by sending an email to or by writing to our Compliance Officer at our address in Mountain View, CA. If you need assistance filing a written grievance, please call 800-972-3755 or email

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights. Complaint forms are available at