Privacy Policy

Introduction

Thank you for visiting changeagents.info (the “Site”). This Privacy Policy describes how Change & Innovation Agency (“we,” “us,” “our”) collects, uses, discloses, and safeguards your information when you visit or interact with our Site, or otherwise engage with us. By accessing or using this Site, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using the Site.

1. Scope

This Privacy Policy applies to all information collected through your interactions with the Site, whether you are simply browsing or participating in our optional features and services. It does not extend to any other websites or services we do not operate.

2. Information We Collect

We collect various types of personal and non-personal information in order to improve our offerings and to provide a better user experience.

a. Personal Information

Personal Information includes data that may be used to identify you, such as:

• Name
• Email address
• Telephone number
• Mailing address
• Any other information you voluntarily provide through forms or other communications on the Site

b. Non-Personal Information

Non-personal information typically does not identify you by itself but may include:

• Browser or device information (type, version, IP or MAC address)
• Pages visited, links clicked, and other actions taken on the Site
• Referring or exit page(s) and URLs
• Date/time stamps of visits

3. How We Use Your Information

We use the information we collect for legitimate business, administrative, and operational purposes, which may include:

1. Providing and Maintaining the Site
   To display Site content, respond to your inquiries, and personalize your experience.
2. Communications
   To send you information about updates, new products, services, or features you might find relevant. You can opt out of marketing communications at any time by following unsubscribe instructions in our emails or by contacting us directly.
3. Improving Our Services
   To understand how users interact with the Site (e.g., which pages are viewed most often) so we can refine content, features, and layout to enhance user satisfaction.
4. Analytics and Research
   To aggregate data for statistical analyses, trend assessment, or marketing studies. Aggregated data does not identify any specific individual.
5. Compliance and Protection
   To detect or prevent fraud, protect the security of our Site, enforce our Terms of Use, and comply with applicable laws or respond to lawful requests for information.

4. Cookies and Other Tracking Technologies

We use cookies (small text files placed on your device) and similar technologies to gather information about your browsing activities. Cookies help us:

• Remember your preferences (e.g., language or other settings).
• Understand what content is useful to you.
• Deliver relevant advertisements on third-party websites, where applicable.

If you do not wish to receive cookies, most browsers include settings to allow you to delete existing cookies, automatically refuse cookies, or to be prompted before accepting them. Note that if you disable cookies, some features on the Site may not function correctly.

5. Sharing and Disclosure of Information

We do not sell or rent your Personal Information to third parties. However, we may disclose certain information under the following limited circumstances:

1. Service Providers
   We may share your information with trusted third parties who help us operate the Site, provide analytics services, process payments, or perform essential functions. These providers may only access and use your information as necessary to perform tasks on our behalf and must keep it confidential.
2. Legal Compliance and Protection
   We may disclose information if required by law or if we believe it is necessary to protect our rights, respond to valid legal processes, or prevent harm.
3. Business Transactions
   In the event of a merger, acquisition, sale of company assets, or another strategic transaction, user information may be transferred or disclosed as part of due diligence or final transfer. If the recipient’s data practices materially differ from this Privacy Policy, you will be provided with a choice to discontinue use of the Site.
4. Aggregate or De-Identified Data
   We may share aggregated information (which does not identify you personally) with third parties for marketing, advertising, research, or other purposes.

6. Your Choices and Rights

Depending on your region or jurisdiction, you may have legal rights regarding your Personal Information. These may include:

• Access: Request access to your Personal Information in our possession.
• Correction: Ask us to update or correct inaccuracies in your Personal Information.
• Deletion: Request deletion of your Personal Information if retaining it is no longer necessary for legitimate business or legal purposes.
• Opt-Out: Unsubscribe from our marketing communications or choose not to have cookies placed on your device.

To exercise any of these rights, please contact us using the details provided in the “How to Contact Us” section. We may request additional information to verify your identity before proceeding with certain requests.

7. Data Security

We employ reasonable administrative, technical, and physical safeguards to protect your Personal Information from unauthorized access, disclosure, alteration, and destruction. However, no method of data transmission or storage is guaranteed to be 100% secure. By using the Site, you acknowledge and accept that we cannot guarantee the absolute security of information.

8. Retention of Your Information

We store your information for as long as necessary to fulfill the purposes described in this Privacy Policy or as otherwise required or permitted by law. Once such purposes are satisfied, we will delete or anonymize your information in accordance with our data retention policies.

9. Children’s Privacy

Our Site is not intended for children under the age of 13, and we do not knowingly collect Personal Information from individuals under 13. If we learn that a user under 13 has provided us with Personal Information, we will promptly delete it. Parents or guardians who become aware that their child has provided Personal Information should contact us immediately.

10. External Links

Our Site may contain links to third-party websites or services not operated by us. We are not responsible for the privacy practices or the content of these external sites. We encourage you to review the privacy policies of any website you visit before providing any Personal Information.

11. International Visitors

If you reside outside the country where our servers or our primary operations are located, note that the laws in those countries regarding Personal Information may differ from the laws in your country. By accessing or using the Site, you consent to transferring, storing, and processing your Personal Information in and to the country where our servers are located.

12. Updates to This Policy

We may occasionally update this Privacy Policy to reflect changes in our practices, legal requirements, or for other operational reasons. We will indicate the date of the latest revision at the top of this page. Please revisit this page periodically to stay informed about how we protect your information.

13. How to Contact Us

If you have any questions, comments, or concerns about this Privacy Policy or our data practices, please contact us at:

• Email: info@changeagents.info

We welcome your feedback and will make every effort to address your concerns.

Thank you for reviewing our Privacy Policy. By continuing to use www.changeagents.info, you acknowledge that you have read and understood this Policy and agree to be bound by its terms. If you do not agree, please discontinue use of the Site.