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For the past 15 years, we have worked closely with city, county, and state governments to fix broken systems that are unable to keep up with customer demand for services. Our proven process improvement strategies have helped governments provide public services faster and to a greater number of customers, without requiring additional resources.

At C!A™, we help our clients achieve these results by focusing on the two things that truly inhibit government performance: our beliefs and our systems.

Changing Beliefs

Transforming government will only happen when enlightenment happens – when we abandon the limiting beliefs that keep us trying the same worn out solutions.

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Changing Systems

Government faces a capacity problem, not a capability problem. We have good people who know what to do, we just don’t have the capacity to keep up with the demands placed upon us.

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