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In the news:
- A ‘perfect storm’ for chaos: Unemployment system’s failures were a long time coming (NBC News)
- Driving Change and Action Through Data: Five takeaways from the 2019 Public Performance Conference (Suffolk University Boston)
- City Workers as Problem-Solvers (The Philadelphia Citizen)
- Why public servants must learn to fail — and 3 tips for how to do it (Apolitical)
- Process Improvement: Facilitating New Ways of Thinking About Everyday Work (Medium)
- 5 ways to maximize the contributions of older public sector workers (The Forum Network)
- Interior Funds Training “Innovation: Without Additional Resources” for Government Leadership in Palau (U.S. Department of the Interior)
- Eye on Boise: Idaho’s Child Welfare Division undergoing transformation (The Spokesman-Review)
- Unleashing the creativity of city employees (Bloomberg Cities)
- Replicating Denver’s Peak Academy: A conversation with Brian Elms (Bloomberg Cities)
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