Families facing an urgent need often turn to their communities for help. For many, this comes in the form of access to food, health care, employment, childcare, child support, and social services. It is critical that you and your team are ready to effectively deliver these vital safety-net services our residents so desperately need.
C!A® is the industry leader for helping human services agencies across the country transform their service delivery and business practices. We focus on finding innovative solutions to the biggest challenge facing human services today: the need to increase capacity to serve a larger number of customers as accurately and quickly as possible.
Working side by side with dedicated staff, agency leaders, and stakeholders, we have streamlined the delivery of programs including:
- General Assistance
- Case Management
These efforts have resulted in dramatic improvements such as 70% faster delivery of food, health care, and social safety nets and increased child support collections. These outcomes were achieved while serving 40% to 130% more customers with fewer staff and no large investments in technology.