Increase your capacity to do more good
For the Change & Innovation Agency (C!A) team, helping human service and child welfare agencies increase their capacity so they can do more good is a way of life.
Across the country, our unique process redesign approaches have transformed agencies and their service delivery models, allowing agencies to regain much-need capacity so they can serve more children and families – and with no new staffing or resources.
Real impact, real results
70% improvement in timeliness
40% – 130% more families served
60% – 80% increase in same-day determinations
Helped clients avert financial sanctions and court injunctions
85% reduction in open safety assessments
75% reduction in time from deployment, decision and documentation
560,000 days saved for families waiting for assessment results
65% reduction in reunified children coming back into care
80% increase in capacity
C!A: Big Issues, bigger heart
Public servants by experience and at heart, Change & Innovation Agency (C!A) is the industry leader for business process redesign (BPR) having worked with over 40% of the states in the nation. We specialize in building capacity in the programs that make a real difference, including human services and child welfare. We help human service and child welfare agencies transform broken systems and regain the capacity they need to deliver safety nets and other vital services to help children and families.
Want to know more?
Interested in learning more about how we can help you increase your capacity to do more good?
Reach out today and let’s plan a time to visit.
Let’s connect at CWDA!
C!A is a proud sponsor of the 2020 CWDA Virtual Conference. Our team will be available in the online exhibit hall throughout the conference. We would love to “meet” with you in our virtual booth.
Or, we also have a dedicated meeting room and can visit with you via video conference during the conference.
Reach out today and let’s schedule a time convenient for you.