Pre-CCWIS Process Redesign
How can we maximize capacity with our technology?
Too often we see complex technology tools that fail to improve outcomes and capacity for caseworkers. The tools add complexity and confusion and don’t solve the fundamental problems facing caseworkers, because they don’t address the system of processes that slow casework. C!A can work with you to prepare for a CCWIS project. We can develop new processes and technical requirements that help you not merely accommodate your processes, but drive the capacity and provide actionable insights. Working with your technology vendor, we can specify the features and functions that will make a real difference in outcomes. We can help you implement processes before CCWIS so that you can take a great leap forward with the CCWIS opportunity.