Increasing capacity has a tremendous positive impact on child welfare organizations and the morale of its workers. C!A’s team is dedicated to helping agencies that are strained due to turnover, vacancies, and high caseload, implement proven techniques that have helped others handle up to 40% more cases.
This new-found improvement allows workers to refocus on children, better manage complexity, and improve consistent quality in their family-centric practice.
From call centers to field offices, working together we can achieve lasting results by implementing management systems, process management and first touch resolution techniques.
Want to explore how you can increase capacity to do more good? Contact us today.