Calming the chaos to help children
Deluged by an influx of new clients, and saddled with broken and convoluted processes shaped by years of added CYA steps, new laws and regulations, and failed IT projects, caseworkers – although doing their very best – cannot keep up with the ever-increasing demand. And, misguided attempts to privatize their work or “hold them accountable” have only further contributed to the crisis.
Rather than blaming workers, we at C!A® empower them to transform their broken systems and regain the capacity they need to deliver vital services to help children and families.
Focusing on how to have the greatest impact
What more can we do?
While it is our belief – and experience – that streamlining business processes is fundamental to helping caseworkers serve more families more timely and consistently, we continue to ask “What else can be done to do more good?”
It is this question that drives us to continually seek new, innovative approaches that challenge and disrupt the status quo and augment the important work of caseworkers to help them better help children and families in need.
New, innovative approaches to help kids
Our approach for tackling the child welfare capacity crisis
As we work with child welfare agencies across the country, here’s what we’re learning.
Illuminate blindspots to keep kids safe

More Eyes More Often (MEMO)™ is an active monitoring solution designed to illuminate our blind spots. MEMO allows you to monitor the risks you could know for the children you do know. Instead of using algorithms to replace social worker judgment at a point in time, MEMO’s digital eyes augment caseworker ability to keep kids safe by alerting the organization to timely changes in circumstance such as: in-home violence, change in household composition, financial or housing instability, and many others. Check out MEMO to find out more about how we are using technology to help our clients do more good.