Business Process Redesign Archives

Foster Care Awareness Month

by Kristen Wilcken | May 23, 2024 | Business Process Redesign

In May, we honor the extraordinary individuals who open their hearts and homes to children in their most vulnerable moments. Foster parents play a critical role in child welfare, providing a safe haven and loving support to children across the country. Their...

Prepared Awareness: Past the Pinwheels

by Matthew Melvin | Apr 20, 2024 | Business Process Redesign

April has been designated as National Child Abuse Prevention Month to create awareness about the importance of strengthening families and preventing child abuse and neglect. Children are our most valuable resources; they are our future. Unfortunately, they also tend...

Empowering Families: A Breakdown of the New ACF Office of Child Care Rules, and what it will take to implement them

by C!A Team | Mar 22, 2024 | Business Process Redesign

The recent passing of new rules by the Administration for Children and Families (ACF), Office of Child Care (OCC), signals a transformative shift that aims to streamline the child care application process and reduce bureaucratic hurdles making the process easier on...

Beyond March: Nurturing Year-Round Appreciation for Social Workers

by Laura Tibbets | Mar 14, 2024 | Business Process Redesign

While we celebrate National Social Worker Appreciation Month every March, it sets the stage for April – a month that marks the onset of National Child Abuse Awareness Month, where the volume of new reports concerning child abuse is projected to increase by double...

Unemployment Insurance: Addressing the Critical Issue of Insufficient Federal Administrative Grants

by Peter Brady | Mar 5, 2024 | Business Process Redesign

When I served as Deputy Labor Secretary for the state of Kansas, and now as I work with unemployment insurance (UI) agencies across the country, one of the most prominent and concerning issues facing states that I consistently see is regarding funding. Specifically,...

Ensuring Technology Delivers on its Capacity-building Promise: Rethinking how Unemployment Insurance Agencies Deliver Benefits

by Peter Brady | Feb 6, 2024 | Business Process Redesign

In the wake of the pandemic, states administering unemployment insurance (UI) faced a rapid and overwhelming workload due to the wave of customers seeking UI benefits. While the pandemic served as a stress test for agencies to meet demand, it also put a spotlight on...

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