Public servants by experience and at heart, Change & Innovation Agency’s (C!A®) team understands first-hand the challenges that you and your team face as you work to deliver vital safety net benefits to children and families in need. Ravaged by years of budget cuts, reorganizations, staffing shortages, and half-finished technology projects, agencies simply don’t have the capacity to keep up with ever-increasing demand and evolving expectations.
Not afraid to disrupt the status quo by rethinking safety net service delivery, C!A, part of the Vimo® family of innovative solutions for health and human services, helps agencies increase capacity so they can do more good. With our cutting-edge, SaaS service delivery platform, combined with our process expertise, we have transformed safety net service delivery for half the states in the country and many large counties, allowing eligibility, child welfare, child support and unemployment insurance agencies to serve at least 40% more customers 70% faster.
Simply stated – together, we work with you and your team to increase your capacity to do more good.